Here’s How Some Malls Are Wooing Today’s Shoppers

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It’s no secret that the shopping mall landscape of today is much different than the landscape of years past. There are many various reasons for that, but changes in the overall retail environment and the preferences of shoppers are at the top of the list. That’s led many owners to get proactive to keep foot traffic steady. As the New York Post shares, here are some of the steps they’re taking to woo today’s shoppers.

Malls are increasingly relying on entertainment and experiential businesses to enhance their destination appeal. Joshua Stein, a real estate lawyer in New York City, observes that mall owners have experienced a significant epiphany due to the increasing competition from e-commerce retailers. 

“Mall owners are trying to sell something that you can’t buy at Amazon,” he said.

Stein is speaking from experience, as he recently represented an experiential business known as Gloveworx in a lease with Westfield. Glovework is a boxing studio that was founded by former US national heavyweight boxer Leyon Azubuike, who sounds pretty pleased to be doing his part to help malls make a comeback. “I never imagined that I’d be part of the rebirth of a shopping center,” he said. 

David Ruddick, Westfield’s executive vice president of leasing, notes that Gloveworx is just one piece of the company’s overall strategy. “We have a serious commitment to this category of fitness,” Ruddick said. “It’s everything from the fitness studio to the shake you have afterward.”

Another business that’s gaining some traction is Punch Bowl Social, a restaurant chain that offers bowling, table tennis, pool, arcade games, and karaoke. “We are one of the first phone calls to be an anchor tenant in these lifestyle centers,” noted the chain’s chief executive, Robert Thompson. “They come to us early and put us on their tenant lists to get others signed on.”

Punch Bowl Social

Given that these massive restaurants span a massive 25,000 square feet, the Denver-based chain can easily fill the anchor spot. Last year, Punch Bowl Social moved into a former Nordstrom store at Simon Properties’ Circle Centre Mall. Additional deals are in the works with Simon, as well as with mall developer GGP. 

Consumer preferences are changing, and malls need to change right along with them. While that may mean a rethinking of things and a change in perception of what works in the confines of a mall, the effort is well worth it. 

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Circle Centre

GLA:
786 000 sq. feet
Address:
49 W Maryland St, Indianapolis, IN 46204-3523